4 min read

Troubleshooting

No sound, drag and drop fails, microphone silent, file will not load.

I hear nothing

  • Click anywhere on the page once: browsers and systems only start audio after an interaction.
  • Check system volume and output device (headphones plugged in?).
  • With MIDI: the file needs an instrument on the track in your DAW.

Drag and drop into the DAW fails

  • Export “to the library” instead and add the library folder as a location in your DAW.
  • Or download and drag the file from your downloads folder.

The microphone does not respond

  • Allow microphone access for artnorama studio in your system settings.
  • Choose the right input device and raise the input level.
  • Close other programs that use the microphone exclusively (video calls).

A file will not load

  • WAV, AIFF, FLAC, MP3 and MIDI are supported. The analyser demo only measures the first five minutes of very long files.
  • Rename files with special characters (no umlauts, no spaces).

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